Category: Blog
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Gratitude DEFINITELY Trumps Competition
Forgive me if I ‘wax eloquent’ but it IS a season of reflection.
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An Anchovy Tale: Is your sales style about YOU or your PROSPECT?
Yep. He charged me $2.00 for Anchovies on my Caesar salad. Where I come from, Anchovies are part of the Caesar salad.
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4 Lessons in Customer Experience from my Tire Salesman
I just got a note in the mail from Gary, the store manager of Butler Tire. Yep, the guy who sells me tires for my car. I have been buying tires from him for years. The note came less than a week after I bought my last set.